This guide is for people who manage a CRAFT organisation on behalf of their company. You might be an IT administrator, a Customer Success lead, or a compliance officer. You do not need to be a developer to use the features described here.Documentation Index
Fetch the complete documentation index at: https://docs.emergence.ai/llms.txt
Use this file to discover all available pages before exploring further.
What an org admin can do
As an org admin, you manage your organisation’s presence on CRAFT. Your responsibilities include:- Inviting and deactivating users — control who has access to your organisation
- Assigning roles — determine what each person can see and do
- Configuring single sign-on (SSO) — connect CRAFT to your company’s identity provider
- Registering data connections — add the data sources your teams will use
- Reviewing audit logs — track actions taken by users in your organisation for compliance purposes
What an org admin cannot do
Org admins work within the application layer. You do not have access to the underlying infrastructure:- You cannot access the Kubernetes cluster or server configuration
- You cannot modify the CRAFT platform itself — only your organisation’s settings
- You cannot see data or projects belonging to other organisations
- You cannot grant yourself access to a project you have not been given access to — project-level access must be granted by a project owner or admin
Navigating the admin area
All admin tasks are available under Settings in the CRAFT platform. After you log in, select Settings from the main navigation to access:Manage Users
Invite new users, assign roles, and deactivate accounts.
Roles and Permissions
Understand what each role can do and how to assign roles to users.
Configure SSO
Connect your identity provider so your team can log in with their existing credentials.
Register Data Connections
Add and manage the data sources available to your team.
Audit Log
Review and export a record of actions taken in your organisation.
Who else to contact
| Need | Contact |
|---|---|
| Account or billing questions | Your Emergence account manager |
| Platform outages or bugs | Emergence support |
| Infrastructure changes | Your platform operator |
| Onboarding a new project team | Assign a project owner in Manage Users |